2.1 Account information
When you register, we collect your email address and, optionally, your first name. This is necessary to create and maintain your account.2.2 Session data
We store the meditation sessions you generate, including: the program you selected, the check-in responses you provide (emotions, physical sensations, personal context), the generated script, and the resulting audio file.2.3 Voice recordings (Voice Cloning feature) — sensitive data
This is biometric-adjacent data and is treated with heightened care. When you use the Voice Cloning feature, you record a short audio sample. This sample is transmitted to a specialized voice-synthesis provider to create a mathematical voice model. We do not retain the original audio. We retain only the resulting voice identifier, which is used exclusively to narrate your own sessions. You can revoke this at any time (see Section 8).2.4 Usage data
Completion status, playback progress, favorites, and streak counts. Used to improve your experience and surface relevant sessions.2.5 Payment data
Payments are processed by an external PCI-DSS-compliant payment provider. We do not see, store, or have access to your credit card or banking information. We receive only subscription status and payment confirmation.2.6 Technical data
Standard server logs: IP address, browser type, device type, timestamps. Used for security, debugging, and performance monitoring. Retained for up to 90 days.We do not sell your personal data. We do not use your data for third-party advertising. We do not share your individual session content with anyone except the technical providers strictly required to deliver it to you.
Each processor is bound by a Data Processing Agreement and is contractually prohibited from using your data for any purpose other than providing its specific service to STILL. An up-to-date list of named sub-processors is available on request at privacy@stillmode.app and is provided automatically to Business Associate or Data Processing Agreement customers.
By using the Voice Cloning feature, you:
Your voice data will never be used to train public or shared AI models without your explicit, separate, opt-in consent.
To exercise any right, email privacy@stillmode.app. We will respond within 30 days. There is no charge for exercising these rights.
8.1 Rights under GDPR (European Economic Area and United Kingdom)
If you are located in the EEA or UK, you benefit from the rights set out in articles 15–22 of the GDPR, which are summarized above. Our lawful basis for processing is: (a) contract — necessary to deliver the Service you requested; (b) consent — for voice cloning and optional features; (c) legitimate interest — for security, fraud prevention, and product improvement.8.2 Rights under CCPA / CPRA (California residents)
California residents have the right to know what personal information is collected, used, shared, or sold; the right to delete personal information; the right to correct inaccurate information; the right to opt out of the sale or sharing of personal information; and the right to non-discrimination for exercising these rights. STILL does not sell personal information.8.3 Rights under other jurisdictions
Similar rights exist under the laws of Brazil (LGPD), Canada (PIPEDA), Colombia (Ley 1581 / Decreto 1377), Mexico (LFPDPPP), Argentina (Ley 25.326), and other jurisdictions. We extend the equivalent set of rights to all users globally.Despite these measures, no system is perfectly secure. In the event of a data breach affecting your personal data, we will notify you and the relevant supervisory authority within 72 hours of becoming aware, as required by applicable law.